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AnneMorristown, NJ
Review featured by Mavis Discount Tire
Verified purchase
Punctuality & SpeedStaff
Reviewed July 21, 2024
Must say that getting car things done can be very stressful and burdensome for me. It always happens at the worst time, but Anthony made me feel like I was doing this for the safety of myself and family. He gave me his honest opinion and help in deciding which tires to go with. When I couldn’t afford to fix my brakes the store manager gave me a coupon to make this possible for me. They showed they cared and made my car good as new!!
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KenFramingham, MA
Customer ServicePricePunctuality & SpeedStaff
Reviewed July 20, 2024
Around 4:30 on a Saturday evening is the worst time to have a flat tire. Not only do most shops close at 5:00, but tires for a Model Y Tesla are hard to find. After calling around 4 or 5 places (none had my tire size) it was suggested by one shop to call Mavis. Called them and they actually had my tire. Even had 4 of them. Told them I was at that point about 15 minutes away (it's now about 4:45) and they said they would wait for me. I pumped up the tire and watched the pressure as I drove there. They were waiting for me as I drove in. Jonathan got the job going and even said they would do a second front tire if I wanted to keep the tread depth the same on both fronts, which I did. He and his team were wonderful. They finished about 20 minutes PAST their closing time. And the price was very reasonable. Definitely recommend them for tire service.
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ShemekaGreensboro, NC
Customer ServiceStaff
Reviewed July 13, 2024
I was around when Mavis Tire on Battleground Ave in Greensboro, NC was in construction. I wondered what this place would be unaware of what business was actually coming. Well, today I was able to experience exactly what this place would be for the community. The staff Del and Taurus were the best in customer service that I’ve experienced at any shop. They understood what I needed, made sure to help me in every way to not only obtain the best service in town but to also make sure that I could afford to have the service completed.
The professionalism and hospitality was above and beyond my expectations. Superb! Our community is very blessed to have Mavis Tire here to service our vehicles. I know that if I need any service done in the future that I can trust and rely on Mavis Tire because they have hired the best associates to take care of their customers! Thank you Del and Taurus for being so helpful and making this experience seamless and well worth every penny spent!
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PDallas, GA
Customer ServiceStaff
Reviewed April 27, 2024
I am writing to express my profound appreciation for the outstanding customer service provided by Mr. Jeff ** and his team at the Mavis Tire & Brakes location in Rockmart, Georgia. My experience at this establishment significantly exceeded my expectations and merits recognition. In August 2023, I purchased new tires for my 2018 Mazda 3 from another Mavis location and soon encountered persistent issues with the vehicle vibrating at speeds above 50 mph. Despite attempts to resolve this at another service provider, the problem worsened, leading me to visit the newly opened Mavis store in Rockmart on April 27, 2024.
Upon explaining the ongoing issues to Mr. **, he promptly initiated a diagnostic process, involving a test drive and a thorough inspection by his mechanics. It was quickly discovered that the tires were improperly balanced due to excessive weights. Under Mr. **'s direction, his team corrected the issue efficiently and demonstrated the adjustments to me, ensuring I understood the resolution. What stood out most was Mr. **'s insistence on waiving the fees for the service, emphasizing customer satisfaction above all. His professionalism, empathy, and dedication to service excellence were evident and greatly appreciated, especially given my initial frustration.
The quality of service and genuine care exhibited by Jeff and his team have firmly established my trust in Mavis Tire & Brakes, Rockmart, as my go-to service provider. This experience starkly contrasts with my recent visit to another service outlet, where the issue was overlooked. Please extend my heartfelt thanks to Jeff Irwin and his team. Their skill, professionalism, and exceptional customer service deserve commendation. I hope that their example will be recognized as a model of outstanding service within your organization.
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JamesWesley Chapel, FL
Verified purchase
Customer ServiceStaff
Reviewed Jan. 17, 2024
I wanted to shout out to Tim and the team at Tuffy Tire and Auto Service in Wesley Chapel Fl. I needed to get a key repair done on my car in advance of a long trip. I was only given 1 day notice and I reached out to Tim to see if he could fit me in. Without hesitating he said yes and made it work. We moved to Wesley Chapel 1 year ago and needed to find an honest and reliable shop to service our 2 cars. We received a referral from someone in our neighborhood and it has worked out great.
Tim and the team always make time for you and come up with the most cost-effective approaches to resolve the issue. His open and honest approach is refreshing and greatly appreciated. To me, TRUST is the most important to me when doing business with someone. Tim knows how to take care of customers and their service needs.
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BillSyracuse, NY
Customer ServicePunctuality & SpeedStaff
Reviewed Jan. 12, 2024
1000% Recommend! Came here to get my brakes done! Nathaniel was working on my car, he was extremely clear and kind. He showed me exactly what was going on with my car in person. He welcomed me to stay and wait or I could come back, he even had called me the day earlier to see if I wanted to bring my car in early. Absolute stellar service, I have never been treated so well. Nathaniel thank you for giving me a deal I could not refuse on my brake pads and rotors. I will be right back to get all four new snow tires to survive the winter here in Syracuse. Nathaniel should be recognized and rewarded for his customer service and industry intelligence, remarkable gentleman. If you need service, do not hesitate, book your appointment online and get it done. You will not be disappointed!
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ShannonHaw River, NC
Verified purchase
Reviewed July 26, 2024
Mavis in Graham has always been respectful. I went in the first time with a flat so they got a new tire and the second time I came in with a bubble in one of my tires they got me in and put within an hr. I will be going back when I need the 2 other tires replaced.
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AmandaHorseheads, NY
Verified purchase
Customer ServiceStaff
Reviewed July 25, 2024
Mavis in Horseheads NY is the only place I trust taking my vehicle to be serviced. Zach and the guys provide excellent customer service and great explanations on what your needs. I have recommended family and friends to go to Mavis for all their vehicle needs as well and they all have had great experiences as well!
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DedraMidlothian, VA
Verified purchase
PriceStaff
Reviewed July 22, 2024
Sebastian and his team are our Go To for service and tires. On more than one occasion Sebastian and his team have went above and beyond for us. I can’t say enough positive things about this location! They will work to get you the best price on whatever you need.
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AnthonyBerwick, PA
Verified purchase
Customer ServiceStaff
Reviewed July 19, 2024
I randomly called while out doing errands. They were friendly and said come as soon as I can. They got my car in, mounted and balanced all 4 tires and had me out under an hour. I had several questions which they addressed completely, the staff was great and the entire shop was clean and presentable.
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Nettiehom*osassa, FL
Verified purchase
Staff
Reviewed July 13, 2024
I was greeted when I walked through the door. Waiting area is clean and comfortable. Everyone is friendly and professional. Mr. ** always goes above and beyond. He is kind and considerate. I was informed of the work that needs to be done to my vehicle. When I stated I wasn’t able to at this time Mr. ** never pressured, he was understanding. I would definitely recommend Mavis of hom*osassa to everyone.
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