Microsoft 365 and Office 365 plan options - Service Descriptions (2024)

Microsoft 365 and Office 365 are available in a variety of plans to best meet the needs of your organization.

Service families and plans

Service availability within each Microsoft 365 and Office 365 plan

Each Microsoft 365 or Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each plan.

¹ Office 365 E5 and Microsoft 365 E5 contain Phone System and Audio Conferencing. To implement a Calling Plan requires an additional plan purchase (either Domestic or International).
²  Includes Microsoft 365 E5 Compliance, which provides automatic classification and retention, Microsoft Purview Customer Key, Microsoft Purview Advanced Message Encryption, Microsoft Purview Insider Risk Management, Microsoft Purview Communication Compliance, Microsoft Purview Information Barriers, Microsoft Purview Customer Lockbox, Microsoft Purview Privileged Access Management, Microsoft Purview Audit (Premium), Records Management, Microsoft Purview eDiscovery (Premium) capabilities; and Microsoft 365 E5 Security, which includes Microsoft Defender for Office 365 Plan 2, Microsoft Defender for Endpoint, Microsoft Entra ID Plan 2, Microsoft Defender for Identity, Microsoft Defender for Cloud Apps, and Safe Documents.
³ Includes Exchange Online Plan 1.
⁴ Includes Exchange Online Plan 2.
⁵ Viva Engage core functionality is included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Office 365 A1, and Office 365 F3. Premium functionality such as leadership corner, campaigns, advanced analytics, and more are included in Viva Suite license.
⁶ To learn more about which Azure Information Protection features are included with Microsoft 365 and Office 365 plans, see Azure Information Protection.
⁷ Azure Information Protection isn't included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Microsoft 365 Apps for enterprise, which isn't included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Office 365 A1, or Office 365 F3.

¹ Includes Exchange Online Plan 1.
² Includes Exchange Online Kiosk.
³ Microsoft 365 F1 doesn't include rights to an Exchange mailbox. To enable a full Teams experience, Microsoft 365 F1 licenses may come with the Exchange Online K1 service plan enabled. Although the Exchange Online K1 service plan will provision a mailbox for the user, Microsoft 365 F1 users aren't entitled to use the mailbox. We recommend that your customers disable Outlook on the web via these steps and ask users not to access the Exchange mailbox via any other methods.
⁴ Includes 2 GB storage.
⁵ Microsoft 365 F1 users can read files using Office for the web, but don't have create/edit/save rights.
⁶ Viva Engage core functionality is included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Office 365 A1, and Office 365 F3. Premium functionality such as leadership corner, campaigns, advanced analytics, and more are included in Viva Suite license.
⁷ To learn more about which Azure Information Protection features are included with Microsoft 365 and Office 365 plans, see Azure Information Protection.
⁸ Azure Information Protection isn't included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Microsoft 365 Apps for enterprise, which isn't included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Office 365 A1, or Office 365 F3.

Changing or mixing plans

As the needs of your organization change, you may need to change your Microsoft 365 plan. You can switch from your current subscription to another subscription:

• In the same service family: For example, you can move from Microsoft 365 Business Basic to Microsoft 365 Business Standard, or from Office 365 E1 to Office 365 E3.
• From a standalone plan: For example, you can move from Exchange Online Plan 1 to Office 365 E1.
• To a different service family: For example, you can move from Microsoft 365 Business Basic to Office 365 E3.For information about how to change subscriptions, including how to move from a trial to a paid subscription, see Switch to a different Microsoft 365 plan or subscription.

You can combine Enterprise, Business, and standalone plans (for example, Exchange Online Plan 1) within a single account.

Standalone services

Feature availability

To view feature availability across Microsoft 365 and Office 365 plans, see Microsoft 365 and Office 365 platform service description.